Due to its longitudinal, cross-national and multidisciplinary nature, right from the start SHARE was a very large and complex research database requiring extensive documentation and user support. The provision of supplementary modules – as weights, imputations – and the SHARELIFE life history data further intensifies the complexity.
This project maintains the central user support services: Responding to researchers' questions regarding SHARE data within short time, providing and explaining documentation material and assisting researchers with data access.
In addition, information and documentation material is provided for each country's national user support. This includes communicating questions and problems on special issues or on generated datasets to the appropriate team within the SHARE workgroups.
Moreover, the project contains engaging in direct contact with researchers at one of the frequent SHARE user workshops. The focus of these workshops is the assistance and education of experienced SHARE data users as well as the introduction to SHARE of potential future data users and beginners.
Stefan Gruber and Tim Birkenbach worked on this project for all of 2018-2020. Josefine Atzendorf joined this project 1st of July 2019.